Scam alert – beware of malicious SMS and email

We are aware of recent fraudulent SMS and emails targeting some NDIS participants.

These participants received communication containing a malicious link and request to update or confirm personal details in myGov.

The link directed participants to a fake webpage that looked just like myGov.

We will never ask you to click a link through email, text message or direct message on social media.

We want to help participants learn more about scams and fraud, especially how to know it, spot it and report it.

Understanding what scams are will support participants to protect their plans.

Be suspicious of unexpected contact or unsolicited requests for your NDIS details.

It is recommended you always log into myGov through the Australian Government myGov app or by accessing my.gov.au in your trusted web browser.

We are continuing to work with participants, their nominees and providers to make improvements to how we detect, prevent and respond to fraud in the NDIS.

We are supporting participants who may have clicked the malicious link.

If you think you may have been targeted please call the NDIS fraud reporting and scams helpline on 1800 650 717.